Reply from Starbucks

In response to my query:

Thank you for taking the time to give us your comment regarding the disposable eating utensils.

Due to the operational issue, we use disposable utensils at [location] store, but it is a temporary measure only.

We have plan to implement non-disposable utensils for dine-in orders in all stores, and it will be our goal in the near future.

今早在店內見到有顧客用陶製的杯子跟盤子。會留意which is the real "temporary measure"。